Etech’s global centers – Onshore, Nearshore, and Offshore, contain the capabilities to personalize the answer that greatest in shape all your requirements. With Etech’s world wide outreach, Etech is usually accessible to guidance your prospects website and produce reliable Extraordinary experiences.
a gaggle of devoted leaders within the Make contact with Heart industry who are enthusiastic about producing a outstanding difference for our
About us Etech delivers following-technology BPO answers. a world minority-owned business enterprise, Etech has developed and trademarked how to turn your knowledge into strategic insights. Leveraging the power of synthetic additionally human intelligence Etech enhances training and coaching to give attention to significant behaviors developing improved buyer ordeals and shareholder benefit. Etech introduced in 2003 with only 400 workforce and an individual contact Middle in Nacogdoches, Texas.
Etech is surely an omnichannel consumer engagement methods company for several of the world’s main and many respected brand names. The working experience Etech has obtained across an array of organization verticals allows us to continuously supply Fantastic, particular consumer ordeals.
Learn More daily life At Etech Etech thinks in Doing work really hard and playing hard and strives to make personnel experience empowered and assured in The work They are really carrying out.
At QEval, we’re dedicated to assisting Call centers increase their general performance through distinct, actionable insights. Our performance analytics reports give you a comprehensive breakdown of agent routines, client interactions, and operational bottlenecks, so you can also make knowledgeable decisions that cause measurable advancements. With QEval, you don’t just get reviews—you obtain the tools and recommendations to act on them.
Etech’s impressive know-how alternatives and knowledgeable leaders understand your business desires and acknowledge the strategic insights your brand should travel effects.
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The mix of treatment, belief and Vitality brought to the enterprise is what can make the society at Etech special. Our CEO routinely states, “If we look after our men and women, the figures will take care of themselves.”
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meet up with Malisha, a shining star on our Customer Service staff! From tackling duties to taking pleasure in enjoyable staff things to do, Malisha is aware of how to help keep the stability between work and Perform. Her beneficial Angle and group spirit make her a Pleasure to operate with.
A group of devoted leaders from the Get in touch with Middle market who're passionate about building a outstanding distinction for our
Here's just a few important capabilities of what we provide: ✅ comprehensive insights into agent overall performance by in depth analytics